Program Process

Overview

Participation in the Hard-to-Reach Standard Offer Program (HTR SOP) involves three basic phases:

• Project Application -- Submit a Project Application (PA) to reserve incentive funding. Entergy must receive a Standard Offer Program Agreement within 7 days of submitting a Program Application.
• Project Application Review -- Entergy will review the Project Application for both participant and measure eligibility. Entergy will investigate the Project Sponsor affiliate status and will review the Project Sponsor insurance certificate and customer forms.
• Implementation Period -- Begin installation work. Submit periodic installation reports. Also submit hard-copies of income verification forms and Customer Acknowledgements.
• Performance Period -- Entergy reviews reports, including post-installation inspections at a sample of Host Customer locations.

PROGRAM PROCESS DIAGRAM

PROJECT APPLICATION

The first step in the HTR SOP process is for the Project Sponsor to submit a completed Project Application for its proposed project. The Project Application includes information about the Project Sponsor, the nature of the sites at which the proposed project will be installed, the estimated kW and kWh impacts, and the proposed measurement and verification approach.

Entergy will begin accepting applications on an announced date and will continue accepting applications until all funds have been reserved or until the end of the program year, whichever is earlier.

Standard Offer Agreement

Within 7 days of the on-line submittal, the Project Sponsor sends a signed copy of the HTR SOP Agreement to Entergy.

During the course of this HTR SOP, Entergy will not entertain proposed modifications to the HTR SOP Agreement. Applicants are urged to review the HTR SOP Agreement prior to submitting a Project Application.

A copy of the HTR SOP Agreement is available in the Resources section.

PROJECT APPLICATION REVIEW

Entergy will review each Project Application for project sponsor and measure eligibility.

Entergy may request clarification of, or additional information about, any item submitted as part of the Project Application.

• Project Sponsors will have five days to respond to such requests.
• If the clarification or additional information provided is not sufficiently responsive, Entergy may, at its sole discretion, request additional information, or discontinue its evaluation of the submittal.

Any Project Sponsor submitting an unsuccessful Project Application may reapply for project funding by submitting another Project Application. However, the Project Sponsor will lose its initial position in the order of submittal for Budget Reservation purposes.

Affiliate Review

No Project Sponsor, or its affiliates, may receive more than 10% of Entergy's HTR SOP funding. After Entergy has received project applications, each applicant will be asked to review a list of potential project sponsors and identify affiliate relationships, if any.

Entergy requires all Project Sponsors who receive funding to sign a declaration stating the existence or non-existence of affiliate relationships.

Approval of a Project Application

If Entergy approves the Project Application and there are no affiliate issues, Entergy will countersign the HTR SOP Agreement and return a copy to the Project Sponsor.

Non-Approval of a Project Application

Entergy may not approve a Project Application (PA) if:

• The PA is incomplete;
• The PA is received after all funding has been reserved;
• The Project Sponsor fails to meet program eligibility requirements;
• The Project Sponsor fails to submit the required supporting documentation;
• The Project Sponsor is found to have made material misrepresentations in the PA;
• The Project Sponsor fails to comply with applicable federal, state and local laws and regulations; or
• Changes occur in laws or regulations directly affecting the HTR SOP;

DOCUMENT REVIEW

Insurance Certificate

After the Project Sponsor's project application has been approved and Entergy has countersigned the HTR SOP Agreement, the project Sponsor must send Entergy a copy of its insurance certificate that names Entergy as an additional insured and includes a waiver of subrogation. Project Sponsors must meet the minimum insurance requirements required by the State of Texas.

Project Sponsors should send their insurance certificate to the Program Manager.

Customer Documents

If the Project Sponsor chooses to use customer agreement forms other than those provided by Entergy, then Entergy must review and approve these forms for required customer protection language.

Project Sponsors should send their forms to the Program Manager.

NOTICE TO PROCEED

After Entergy has received, reviewed and approved the Project Sponsors insurance certificate and customer agreement forms, if any, then Entergy will send the Project Sponsor written notification to proceed with the installation of energy efficiency measures at Host Customer sites.

Installations completed before Entergy provides official notice to proceed may not be eligible for incentives.

Project Sponsors must have Entergy's additional approval to proceed with the installation of measures at multi-family properties.

Implementation Period

The next step in the HTR SOP process is for the Project Sponsor to perform marketing and implementation activities, and report progress to Entergy on a regular basis.

Due to the requirement that Entergy achieve specified levels of kW savings for this program, it is important that specific milestones for measure implementation goals be established and reached. The goal of the reporting requirements is to allow Entergy to monitor each Project Sponsor's progress in a timely manner, and to allow Entergy to reallocate program funding, if necessary, in order to achieve its overall energy savings goals.

• Implementation reports must be completed electronically on official Project Implementation Report (PIRs) forms.
• PIRs for each month during the implementation period shall be provided to Entergy by the 10th of each succeeding month.
• A hard copy of the PIR summary, along with copies of the Customer Acknowledgements and income verification forms should be sent to Entergy so that they are received by the 10th of each succeeding month.
• PIR's, Customer Acknowledgements, and income verification may be sent to Entergy by mail, fax or electronically to the Program Manager

PIR's must be signed by the Project Sponsor and Customer Acknowledgement forms and Income Verification forms must be signed by the the Host Customer.

PERFORMANCE PERIOD

If the Project Sponsor wishes to be paid entirely on the basis of deemed savings values, then the Project Sponsor is eligible to receive 100% of deemed savings incentive payments within 45 days after submitting a monthly implementation report and other documents, subject to Entergy's on-site inspection results, lighting cap, and load factor cap.

OTHER NOTES

If any of the baseline equipment at a project site has been removed prior to the execution of the HTR SOP Agreement and Entergy's receipt of insurance certificates, or if any of the proposed energy-efficient measures have been installed prior to the execution of the HTR SOP Agreement and Entergy's receipt of insurance certificates, the project, or the affected portions thereof, will be disallowed.

Entergy will not reimburse any Project Sponsor for any costs incurred by participating in the HTR SOP, including costs of preparing the Project Application, reviewing or executing the HTR SOP Agreement, or preparing and submitting implementation or performance reports.