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Customer Service

To report electric emergencies or power outages do not use e-mail.

  • Emergencies: 1-800-368-3749 (1-800-ENTERGY)
  • Power outages: 1-800-968-8243 (1-800-9OUTAGE)

For inquiries about your bill or other questions or comments, please click here to contact us.

Use our Online Forms page to:
  • Turn on or transfer service for a house.
  • Turn on or transfer service for an apartment (for apartment managers' use only).
  • Turn off service.
  • Change billing address.
  • Enroll in "Automatic Bank Draft."
  • Enroll in "Pick A Date."
  • Report street lights out.
  • Make a monetary pledge to help low-income elderly or disabled families