Tree Trimming
Customer Requests
You can do your part to help our vegetation staff keep your lights on. If you
see a tree or branch that looks dangerously close to power lines, you can
report it by calling 1-800-368-3749 (1-800-ENTERGY).
We do not prune or remove trees that appear to threaten individual service
lines. They are the power lines that run directly between a customer’s home or
business and a nearby transformer. These lines are insulated, and are less
vulnerable to trees.
But a falling tree or heavy branch can damage a service line. To remove trees
affecting your service line, please hire a tree-trimming contractor to perform
the work. If requested, we will disconnect the service line so the contractor
can work safely.
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