Entergy Texas, Inc. Residential Security Deposits

Entergy Texas customers use electrical service before paying for it. Each month’s bill reflects usage during the previous month. For this reason, new customers may be required to make a refundable security deposit, which helps protect Entergy and its customers from those who use electricity and then leave without paying for it. Because such losses affect all of our customers, the security deposit helps us keep everyone’s costs down.

Deposit Requirements – Customers have the option to pay all or part of the initial deposit before the first bill, but the initial deposit must be paid in full by first bill due date.

Arrangements cannot be made on a billed initial deposit.

Entergy Texas - Deposit - Residential

If satisfactory credit cannot be demonstrated, the residential applicant may be required to pay a deposit.

Deposit to be billed in one (1) installment.

Deposit Amount is one sixth (1/6) of total estimated annual bill.

Residence - Home, Mobile Home, Apartment, etc. - Own or Rent

Default Deposit where no prior usage history is $150

Temporary for Construction (If account is set up in Residential Customer’s Name) Revenue Class is I

$200 minimum

Security Light ONLY Account:  Two times (2X) the monthly cost of the specific type of light(s).

Deposit refunds:  When a customer has paid for service for 12 consecutive non-residential billings without having service disconnected for nonpayment of a bill and without having more than two occasions in which a bill was delinquent, and when customer is not delinquent in the payment of the current bill, the deposit plus accrued interest will be refunded.